Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 25, 2025
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1. Introduction
This Privacy Policy explains how Ecosilv ("we," "us," or "our") collects, uses, processes, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring transparency about our data practices.
Data Controller:
Jens Bergenheim
Ecosilv
Sweden
Email: Contact form on website
2. Legal Basis for Processing
We process your personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):
- Consent: When you provide explicit consent for specific processing activities
- Contract: When processing is necessary to perform a contract with you or take pre-contractual steps
- Legitimate Interests: When we have legitimate business interests that don't override your privacy rights
- Legal Obligation: When we must process data to comply with legal requirements
3. Information We Collect
3.1 Information You Provide Directly
Contact Forms and Inquiries:
- Name (first and last)
- Email address
- Organization/company name
- Project type and location
- Service requirements
- Timeline and project area
- Project status and description
- Preferred consultation date/time
3.2 Information Collected Automatically
Technical Data:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and time spent
- Referral sources
- Cookies and similar technologies
4. How We Use Your Information
4.1 Primary Business Purposes
- Service Delivery: Providing forestry and carbon credit consulting services
- Communication: Responding to inquiries and scheduling consultations
- Project Management: Managing ongoing consulting projects and client relationships
- Documentation: Maintaining records for regulatory and business purposes
4.2 Website Operations
- Website Functionality: Ensuring proper website operation and user experience
- Security: Protecting against fraud, abuse, and security threats
- Analytics: Understanding website usage to improve our services
- Technical Support: Troubleshooting and resolving technical issues
5. Your Rights Under GDPR
You have the following rights regarding your personal data:
Access Rights
- Right to Access: Request a copy of your personal data we hold
- Data Portability: Receive your data in a structured, machine-readable format
Correction and Deletion
- Right to Rectification: Correct inaccurate or incomplete personal data
- Right to Erasure: Request deletion of your personal data
Exercising Your Rights
To exercise any of these rights, please contact us using the contact form on our website. We will respond within 30 days and may request identity verification.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Contact Inquiries: 3 years from last contact
- Client Project Data: 7 years after project completion (for regulatory compliance)
- Website Analytics: 26 months maximum
- Marketing Consent: Until consent is withdrawn
- Technical Logs: 12 months maximum
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
Technical Safeguards
- Encryption of data in transit and at rest
- Secure hosting infrastructure
- Regular security updates and patches
- Access controls and authentication
Organizational Measures
- Staff training on data protection
- Data processing policies and procedures
- Regular security assessments
- Incident response procedures
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience:
Essential Cookies
Session management, security protection, and core website functionality.
Analytics Cookies
Understanding website usage and performance monitoring.
Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Data Controller: Jens Bergenheim, Ecosilv
Contact: Through the contact form on our website
Location: Sweden
Supervisory Authority
You have the right to lodge a complaint with the Swedish data protection authority:
Integritetsskyddsmyndigheten (IMY)
Website: https://www.imy.se
Email: imy@imy.se
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on our website and update the "Last Updated" date. For material changes, we will notify you through our website or email where appropriate.
© 2025 Ecosilv. All rights reserved.
This Privacy Policy is part of our commitment to transparency and data protection. By using our website or services, you acknowledge that you have read and understood this policy.